Making the transition to post-secondary education can be a daunting task for some but with this course, a student can make the necessary adjustments to set themselves up for success. You have chosen a diploma program, now do the work with confidence. Study the unique styles of learning, how to set learning goals for yourself and how to be an effective note and test taker.

What will you learn:

• Time management
• Effective notetaking
• How to prepare and take tests

Learn to make your voice heard with this course that will turn you into an effective and professional public speaker. Not only will you learn how to craft a proper oral presentation, but you will also master what to do before, during and after a speech so your audience stays engaged and asked the right follow-up questions.

What will you learn:

• Public speaking and how to be an effective listener
• Research techniques, speech organization and outlining
• Introduction, conclusion and presentation aids

This course aims to prepare you with a solid foundation in essential English language skills that will help you succeed in today’s dynamic business world. Throughout the duration of the course, you will explore and gain a deeper understanding of syntax, grammar, and spelling, which can make a difference in setting you apart from other job candidates. The course also focuses on hands-on training, so you can develop practical editing skills for business documents. You’ll get to practice using standardized proofreading marks- symbols and notations used to identify areas requiring editing- that are widely accepted in the industry. The ultimate goal is to equip you with the skills and knowledge you need to secure a fulfilling career in your chosen field.

What You Will Learn:

• Skill required for proofreading to edit documents
• The principles associated with on-screen proofreading and how to apply them effectively
• Standard abbreviation rules and how they can enhance clarity and readability in writing
• Find and fix errors in the pronoun-antecedent agreement to improve the clarity of written communication

Microsoft’s email platform, Outlook is used by offices around the world. Through this program, students will learn to use the program’s file management system, how to edit text, format and print files received as part of incoming mail. These are some of the most common and most used functions of Outlook, ones used daily in an office environment.

What will you learn:

• Setting up new email accounts.
• Assigning categories to tag, label and group messages.
• Use tracking options for messages.
• Set up automatic replies.

The most popular word processing platform in the world for both Windows and Macintosh computers, having a working knowledge of this program is vital to securing an office position. Here you will learn to format and manipulate Word documents through a practical, hands-on approach.

What will you learn:

• Inserting page numbers, reusable building blocks and hyperlinks.
• How to use researcher and clipboard.
• Using field documents.
• Recording, saving, editing and running macro automated tasks.

Using a hands-on approach, students will learn the intricacies of creating a functional spreadsheet using Microsoft Excel. Learn through doing by employing skill-based simulations creates a working understanding of the platform’s complexity while teaching its core features. You will learn to input and format data and then create the formulas to shape that data into usable information. With the data housed within the spreadsheet you make; you will also learn to create a variety of different charts and graphs to best illustrate your findings. Like Word and Outlook, knowing how to use Excel is vital to securing a position in an office environment.

What will you learn:

• Calculate totals using the quick analysis tool.
• Build, edit and run queries.
• Filter and sort data using auto fillers and slicers.
• Adding, changing and forecasting values using Trendlines.

Create eye-popping displays that will bring your presentations to life. Prepare to make these presentations for the workplace. Manipulate documents by adding graphics, animation and charts that will keep your audience engaged.

What will you learn:

• How to create a presentation
• Align your slides in a coherent manner
• Use the proper language to convey your message concisely
• Insert visual aids to highlight your points

This is a fundamental knowledge and understanding of the human body, necessary for medical office assistants to interact with a clinic’s medical staff. Learn the origin, nature and course of diseases and the clinical procedures to diagnose a patient. Medical terminology and the root of these words will also be examined.

What will you learn:

• Human anatomical terms.
• Medical procedure terminology.
• The language of anatomy, dermatology, gastroenterology, urology, reproduction and gynecology.

The second course focuses on the subject of the human body and its functions. Students will focus on the basic anatomical structure of the human body through descriptions, illustrations and exercises. By continuing these studies students are further prepared to aid doctors and nurses in a medical clinic setting.

What will you learn:

• The cardiovascular system and its functions.
• The nervous system and what it does.
• Muscles and tendons.
• The eyes and ears.
• The lymphatic and immune systems.
• The endocrine system.

In one of the most important courses in the program, students work with hands-on training to learn the inner workings of medical transcription. Increase your medical vocabulary as you transpose medical records and explore all aspects of human anatomy, physiology and organ systems.

What will you learn:

• How to spell important terms, match and label different categories.
• Compiling similar conditions into matching categories.
• Transcription software and its functions.

Students learn the skills every medical assistant requires to work in a medical clinic. Medical assisting, its influence in healthcare and a medical setting. Your role on a healthcare team, legal and ethical responsibilities, the procedure for medical records and documentation. The importance of electronic communication in a medical office setting is also examined.

What will you learn:

• Medical assisting.
• The health care team, professionalism and interpersonal communication.
• Legal and ethical issues.
• Electronic communication and records documentation.edc 

This course allows students to develop both administrative and clinical skills needed in a medical clinic setting. Learn the complexities of infection control practices and safety, how to properly run a patient reception area, how to measure a patient’s vital signs and the proper protocol for taking patient inquiries over the telephone.

What will you learn:

• Infection control.
• Safety and patient reception.
• Treatment areas and patient assisting.
• Vital signs and measurement (height, weight and blood pressure).

This course teaches students to prepare, review and submit medical bills on behalf of a clinic or medical facility. Hands-on training will teach you how to use the top Electronic Medical Record system software used in offices and medical clinics.

What will you learn:

• Provider-based medical billing.
• Health Insurance payment.
• The International Classification of Disease codes.
• The Healthcare Common Procedure Coding System.
• Billing for office, inpatient and nursing facilities.
• Claims submissions and Denials and Appeals for insurance claims.

A vital course for students who want to work in a hospital environment. The skills learned in this course help hospitals work as smoothly as possible. Topics covered in this course include transcribing physicians’ orders and registration of patients for admittance. You will also learn to maintain patient charts and schedule patients for procedures such as tests or surgery. 

What will you learn: 

• Patient verifications.
• Confirm drug orders.
• Creating and filling out forms for laboratory work and diagnostic imaging. 

Designed to expand your knowledge of first aid, this course covers a range of essential topics such as Medical/Legal Aspects, Spinal Injuries, Environmental Emergencies, Bone and Joint Injuries, Abdominal and Chest Injuries, Burns, Respiratory Emergencies, and many others. You will also learn the life-saving techniques involved in Cardiopulmonary Resuscitation. Upon completion, you will be certified for a period of three years.

Now that you have completed your diploma course, you now have to get out and try and find a job. Through our career management course, learn the right way to find opportunities and present your skills in the job market. From the application process through the interview to receiving an offer letter, you will stand out from other applicants.

What will you learn:

• How to plan, write and format a complete resume.
• Finding the right jobs for you.
• Presentation skills for the interview process.